We gladly welcome walk-ins whenever availability allows, but we highly recommend booking your treatment in advance. Scheduling ahead ensures you secure your preferred time, esthetician, and service. If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid fees. Out of respect for other guests’ time, late arrivals will result in a shortened service that still ends at the originally scheduled time.
Yes. Arriving a little early helps us begin on time and ensures you receive the full benefit of your treatment.
Late arrivals will not extend the scheduled treatment time.
If you arrive late, we will do our best to provide your full service, but your session may need to be shortened to accommodate the next appointment. In fairness to all guests, you’ll still be charged for the full service fee regardless of the shortened treatment time.
Yes, with certain conditions.
For the safety and comfort of all clients, only those receiving services are permitted in the spa treatment areas.
Your health and safety are our top priority. Please inform us of any medical conditions, recent surgeries, allergies, skin sensitivities, or if you are pregnant at the time of booking. This allows us to tailor your experience safely and appropriately. If you have specific health concerns, we recommend consulting with your physician before scheduling spa services.
We kindly ask that you honor this policy so we may accommodate other guests waiting for appointments.
A credit card is required to reserve your appointment time. Rest assured, your card will not be charged until after your service is completed, unless you fail to show up or cancel within the 24-hour window. This policy helps protect our staff’s time and ensures fairness to all clients.
For best results, we encourage you to review our Aftercare & Preparation Guidelines available on our website. This resource provides helpful information on how to prepare for your appointment and maximize the benefits of your treatment.
Yes. Filling out these forms in advance allows our team to prepare for your treatment, tailor the service to your specific needs, and expedite the check-in process. This ensures you can fully enjoy your scheduled time without delays.
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